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Carolina PathwaysSM Care Management & Wellness Programs
Our Baby Steps care management program is a free support and educational program for pregnant members.
Program Benefits:
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Encourages members to take an active role in making the pregnancy experience a healthy and happy one. |
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Reinforces the physician's recommendations in an effort to promote healthy behavior and minimize emergency room visits. |
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Confidential pregnancy screens. |
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Trimester, a comprehensive guide to a healthy pregnancy. |
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Educational materials tailored to her specific needs. |
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from program enrollment up to six weeks after delivery. |
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NEW! Free Diaper Bag mailed to members upon completion of this program with the following items:
 baby food coupons
baby spoon and fork
baby t-shirt
bath thermometer
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burp cloth
outlet covers
pacifier with cap
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For more information, call (800) 395-2229, the Maternity Resources number on the back of Carolina Medicare Prime medical ID card. Or call our Customer Relations staff at 1-800-868-6734 or (803) 750-7400. Or the provider may enroll you by calling our Provider Services staff at 1-800-868-6734 or (803) 750-7400.
NEW! Member registered in the Baby Steps program have access to the secure Baby Steps site through our Member section where they can do the following:
- Complete and View Assessments. You can complete your three required maternity questionnaires, called "Assessments", at various times during your pregnancy. Click on "Assessment Center" and enter your Baby Steps User ID and Password, which appears on the right-hand corner of the letter you received from us.
- View Educational Materials. Your Assessment answers help us determine which educational materials to send you. If you have already completed your first questionnaire, either online or by phone with one our representatives, you can view the results from your questionnaire, as well as the educational materials that we selected for you.
Be sure to provide your email address so you can receive our maternity newsletter. You'll receive this email newsletter every two week beginning at 13 weeks in your pregnancy. The newsletter provides additional information about your pregnancy and other general health topics. It also includes helpful information for dads.
Also Available:
In addition to this program, Carolina Medicare Prime also offers the following to members:
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One office copayment covers all of the following:
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Prenatal visits (excluding ultrasounds, which are an additional office copay) |
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Follow-up visits as scheduled by her physician |
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Postpartum checkup due within 21 to 56 days after delivery, including a Pap Smear after she has delivered. |
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For high-risk pregnancies, we offer two other maternity programs: ROSEBUD® Perinatal and Neonatal Case Management Programs. We will identify eligible members through their enrollment in Baby Steps. |
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My Health Zone: My Health Zone, an interactive Web site, can be customized to meet members' health and wellness needs, including: personal nutrition, calorie counters, managing weight goals, exercise, and health and wellness information! It also has information regarding asthma, diabetes, allergies, and high cholesterol. |
The member may enroll by calling the Maternity Resources number on the back of Carolina Medicare ID card at 1-800-395-2229 or by calling our Customer Relations staff at 1-866-624-4790 toll-free or 803-750-7413. TTY users should call 1-800-735-2905. Our Customer Relations staff is available during Eastern Standard Time, Monday through Wednesday, 8:30 a.m.-5:00 p.m.; Thursday, 9:00 a.m.-5:00 p.m.; and Friday, 8:30 a.m.-5:00 p.m. Or the provider may enroll the member by calling our Provider Services staff at 1-800-868-6734 or (803) 750-7400.
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